Your kind words mean the world to us. At Brilliant Veterinary Care, we have the best clients and patients. Your kind words mean so much to our team. When you share feedback, it helps us continuously provide the best care possible to every patient.

We appreciate your feedback!

If you would like to share your experience with us, please click the button below

Brilliant has my unqualified recommendation! NYC desperately needed this practice to open, given all the corporate consolidation happening locally (and countrywide) with veterinary practices. Karen and company have assembled an amazing team and personal experience only possible because of their deep roots in and knowledge of the NYC animal welfare community.

They effectively handled my feral, Shelby, and the communication from Dr. Bishop on what they were going to do, why, timeline etc was appreciated. Vet techs top notch. Follow up on test results prompt and easy to understand. I will eagerly be moving the care for my dog and other cats to this practice.

Thank you for opening!

Missy J.

This is one of the best veterinarian groups in New York City. I highly recommend them. The entire staff is quite knowledgeable, and there is a very welcoming spirit. But more importantly, the veterinarians are excellent. I felt that my dog was going to be in very good hands which is the best feeling that one could have with a pet. My fur baby means so much to me.

Her care is the most important part of my life. I know I am in good hands. If you read this, you will experience the same feeling. Love and licks! Daisy

Allison A.

Took our nine-month-old cocker spaniel here for spay. Our experience was easy, convenient, and thorough. They were able to fit our puppy in the operating schedule very quickly (within a week of the initial visit), and the price was on the lower end of the quotes I had received throughout the UWS area. They called the day after the procedure to ensure we had no questions or concerns. We are two weeks out, and she has had no complications. The incision site looks great. The staff was professional and great with our very anxious girl.
Lydia C.

Karen took me on as a volunteer when I was only 12, and I grew up having her as my mentor. I am absolutely privileged to have gotten to know her over the years; she one of a kind. Karen is a light in the veterinary care system, and she is unstoppable.

As a pet parent myself, I can personally say that I would wholeheartedly trust BVC with my pet’s health. An entirely female-owned practice with a gold standard staff, BVC will provide the highest standard of care one could ask for. You will find kindness and compassion within these walls- which is why we are looking forward to being proud clients. We are so thrilled to have BVC open its doors!

Malvika and Manreet

Cosette and I are eager for Brilliant Veterinary Care to open this summer.  The staff there have always made us feel like a member of the family and that we are in the best hands.  Welcome to the neighborhood BVC!

Jessica R.

For many years I’ve been a big fan of the folks opening Brilliant Veterinary Care. I can’t wait to have a neighborhood veterinary clinic that knows me, knows my fur babies, and isn’t owned by a big corporation that only offers expensive by-the-book care.

Liz H.

Ms. Antonia Fauci, my precious cat, and I are eagerly awaiting the opening of Brilliant Veterinary Care.  This new addition to the UWS will mean that I and my neighbors will have access to superb care for our pets. The staff is both highly skilled and enormously kind to woman and beast a like.  Ms. F and I send them blessings for this new adventure.

Ann-Judith S.

I took my 14 1/2 year old Chihuahua to Brilliant, because I already know the caring and professional team involved with this new state-of-the-art facility. I wouldn’t entrust the health of my baby to anyone else. I’m very happy that Brilliant is receiving the positive feedback and recognition they deserve, from people just discovering them. I know they will be serving the pets and owners on the Upper West Side for many years to come.
Georgia H.

My first visit to Brilliant Veterinary Care was great. The staff is very warm and friendly. The facilities are beautiful and spotless. Dr. Duperval is very nice and professional. She did a thorough examination of my dog and answered all of my questions. Everyone whom I met seems to love animals and they are excited to offer personalized service for pets and their humans. I’m glad I discovered BVC!
Stephanie P.

Brilliant Veterinary Care took EXCELLENT care of my dog who suddenly became ill. I got updates 3x a day from the vet on our dog’s status, test results, plans for care, etc. I felt 1) truly informed, 2) that I was partnering with the care team, and 3) that our dog was receiving wonderful care! Dr. Duperval was so patient and thorough — she listened to our concerns! The other staff were kind, thoughtful, professional, and treated us & our dog respectfully! We are thrilled we made the switch to Brilliant Veterinary Care!
Jennifer L.

Great and friendly staff. They are very responsive as well, which is huge when you need something time-sensitive. The location is very clean. All in all, a great vet for your pets!
Michelle P.

I found the office staff really friendly and reassuring. I was impressed with the level of care I received from the doctor. She listened closely to what I was describing my cat’s situation-which not all doctors do-and figured out the perfect medication to help with her condition.

I felt like me and my cat are in good hands!

Linda S.

Excited for Brilliant Vets to open up. My pets are family, and a vet should be a family practice. This team has always treated my family with the best care and empathy. Thank you for bringing your experience back to the Upper West Side!

Louise R.

My family and I are looking forward with great anticipation to the opening of Brilliant Vet!

Our pets are part of our families, and our medical professionals are too. This is truly a practice with professionals who are passionate about community and the highest standards of integrity and care.

I have known many of the members of this new practice for many years. Their care is unsurpassed!

Carole S.

BRILLIANT VETERINARY CARE…Best news I heard in a long time…….and even better, BVC is being spearheaded by Karen Heidgerd.

Karen has been by my side through two Scotties (one a very tragic pup), offering professional guidance, common sense advice, and a big dose of empathy. She genuinely cares about all her patients, animal and human. My confidence in Karen and the team she builds is unshakable! Let’s get started!!!!!

Barbara G.

My experience with Brilliant Veterinary Care was wonderful and I can’t recommend them more highly. They took amazing care of my cat. Every member of the staff I interacted with was great and really made me feel their genuine concern for my pet’s wellbeing. Additionally, their pricing was very fair, and hundreds of dollars lower than I was quoted from another vet practice. I’m so happy to have found this place, and will definitely be bringing my cat here from now on.
Kate C.

I recently discovered Brilliant Veterinary Care on my way to work. I am so glad I did. Their name says it all. The facility is clean and the decor soothing to owners and pets. The staff could not be friendlier, more welcoming or professional. My cat was made to feel so safe and comfortable that they were able to give him his vaccination and even laser treat his gingivitis in the examination room with me.
Kate H.

I was so happy with the care and treatment that I & my cat received at Brilliant Veterinary Service. Dr. Bayazit, Karen, Jennifer and the staff were just great. The new office is beautiful, spacious, airy and clean. Professional and warm environment. I highly recommend this new practice!
Jane S.