Reviews
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I can’t say enough wonderful things about Karen, Lori, Deborah, and the entire medical team at Brilliant Vet. They took such incredible care of my golden retriever, Bailey, and from start to finish, they were nothing short of amazing. It’s clear they operate with so much intention, heart, and professionalism.
You can tell immediately that they genuinely care about both the pets and their owners; they go out of their way to make you feel heard and reassured. Karen, Lori, and everyone I’ve interacted with have been compassionate, patient, and thorough, taking the time to explain everything clearly and making sure Bailey was comfortable throughout.
It’s rare to find a team as good-hearted and capable as this one. I truly feel lucky to have found them, and I wouldn’t trust anyone else with Bailey’s care. Thank you all for being so incredible! ❤️
Everyone at this practice from the front desk to the vet techs to the doctors are outstanding. They go above and beyond to make sure you and your pet are comfortable and well informed about any treatments necessary. They never recommend unnecessary tests or meds. They are kind, compassionate and wonderful care takers for your fur babies. Never up-charge for an emergency visit. Highly recommend.
Dr. Bishop is truly amazing! He is so kind, helpful and very detailed when giving recommendations or answering any concern / question you have. They also don’t push anything unnecessary too. Seriously your pet will be in great hands at brilliant vet so highly recommend going here.
It was my 1 st visit today. Easy appoint making, no waiting time after arrival, clean facility & lovely & accommodating doctor & stuff members. Also i can tell they are not going to push unnecessary processes to try to lack up your bill like many other vet. I finally found reliable vet i feel comfortable with. Highly recommended.
We bring our 5-month-old Bernese Mountain Dog to Brilliant Veterinary Care, and we couldn’t be happier with our experience! Dr. Kristin Kutscher is absolutely wonderful—she’s so kind, thorough, and always takes the time to answer all of our questions.
The entire staff is incredibly lovely and welcoming, and the facility itself is clean and modern. 10/10 would recommend to anyone looking for an excellent vet in NYC!
This is the best vet clinic I have ever been to. They are just as amazing as they are with our cats, as they are with humans. This place is such a treat, I always know Henri & Phoebe are going to be well cared for whenever I take them for a visit. Thank you for everything, you are truly brilliant! 😁
They effectively handled my feral, Shelby, and the communication from Dr. Bishop on what they were going to do, why, timeline etc was appreciated. Vet techs top notch. Follow up on test results prompt and easy to understand. I will eagerly be moving the care for my dog and other cats to this practice.
Thank you for opening!
Her care is the most important part of my life. I know I am in good hands. If you read this, you will experience the same feeling. Love and licks! Daisy
Karen took me on as a volunteer when I was only 12, and I grew up having her as my mentor. I am absolutely privileged to have gotten to know her over the years; she one of a kind. Karen is a light in the veterinary care system, and she is unstoppable.
As a pet parent myself, I can personally say that I would wholeheartedly trust BVC with my pet’s health. An entirely female-owned practice with a gold standard staff, BVC will provide the highest standard of care one could ask for. You will find kindness and compassion within these walls- which is why we are looking forward to being proud clients. We are so thrilled to have BVC open its doors!
Cosette and I are eager for Brilliant Veterinary Care to open this summer. The staff there have always made us feel like a member of the family and that we are in the best hands. Welcome to the neighborhood BVC!
For many years I’ve been a big fan of the folks opening Brilliant Veterinary Care. I can’t wait to have a neighborhood veterinary clinic that knows me, knows my fur babies, and isn’t owned by a big corporation that only offers expensive by-the-book care.
Ms. Antonia Fauci, my precious cat, and I are eagerly awaiting the opening of Brilliant Veterinary Care. This new addition to the UWS will mean that I and my neighbors will have access to superb care for our pets. The staff is both highly skilled and enormously kind to woman and beast a like. Ms. F and I send them blessings for this new adventure.
Brilliant Veterinary Care has been taking care of my two cats since we adopted them as kittens in 2023. Every member of their staff is kind, helpful, and really treats all of their patients (and pet parents) with care.
While other practices may sometimes feel like veterinary care is just a job, Brilliant Veterinary Care goes above and beyond every time.
I would recommend this practice to anyone who lives nearby, and would go as far as to say it’s worth the subway trip if you don’t live within walking distance.
When my neighbor told me about Brilliant Veterinary I thought, wow, that’s a cocky name, BUT, you all are beyond Brilliant! The attention, the kindness and the thorough explanations made for the best Vet experience I’ve ever had. Thank you from the bottom of our hearts! Poppett’s too.
We have been devoted Brilliant clients, two and four legged, since the day they opened! We always receive responsive, caring, and excellent care and follow-up. The staff is excellent and even when they are very busy, we get the attention and time we need – even in an emergency situation. After many years and many Nyc vets, I could not be more grateful for the Brilliant experience!
The best vet practice I’ve been to. So much attention and care is put into every visit. I truly feel like my pet is receiving the best care. Dr. Kutscher is amazing.
The best vet’s office I have found in nearly 18 years (and 4 cities) as a pet owner. I switched to BVC when my cat had a bad UTI and her former vet’s entire office was out with COVID and could not see her on an immediate basis. BVC was extremely accommodating and from that moment on provided her with incredible care. Everyone in the office is warm and caring, and of course knowledgeable.
I brought her in this past weekend sensing that she was not herself and something was wrong, and they were incredibly kind and supportive when they shared her poor prognosis, and in helping me make the difficult decision to let her go. They made a heartbreaking experience as easy as possible for me. To top it off, they sent a beautiful flower arrangement and a note of condolences – going above and beyond. They are truly the best.
I felt like me and my cat are in good hands!
Excited for Brilliant Vets to open up. My pets are family, and a vet should be a family practice. This team has always treated my family with the best care and empathy. Thank you for bringing your experience back to the Upper West Side!
My family and I are looking forward with great anticipation to the opening of Brilliant Vet!
Our pets are part of our families, and our medical professionals are too. This is truly a practice with professionals who are passionate about community and the highest standards of integrity and care.
I have known many of the members of this new practice for many years. Their care is unsurpassed!
BRILLIANT VETERINARY CARE…Best news I heard in a long time…….and even better, BVC is being spearheaded by Karen Heidgerd.
Karen has been by my side through two Scotties (one a very tragic pup), offering professional guidance, common sense advice, and a big dose of empathy. She genuinely cares about all her patients, animal and human. My confidence in Karen and the team she builds is unshakable! Let’s get started!!!!!